jigokumods: (Default)
jigokumods ([personal profile] jigokumods) wrote in [community profile] jigokuooc2022-09-29 07:43 pm
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Plot/Event Feedback Post + open discussion!




Recent Feedback Response

To start; an apology While this is a feedback on issues that have existed prior to it, we definitely feel most of this falls on us for how the mini event/"get to work" log was handled. Enthusiasm got the best of us and we threw out way too much with too little time for players (especially the large amount of new players) to really adjust to what we were doing or what was going in.

People who've been in the game for awhile know this was not a usual thing. Yes, the mini-event will usually have some major plot elements, but certainly nothing on the level of what we put in this most recent one and it was a mistake on our part to do so. It overwhelmed too many people, and pushed things too far and too fast, narrative-wise.

We don't intend to retcon what happened (it's honestly too late for that) but we do apologize for letting out enthusiasm get the best of us and assure we will be much more mindful of pace going forward. In fact, the crux of this feedback is about that: pace. Well, that and transparency.


Breathing Room This is going to be implemented in a few ways.
  • The most important is that we will not be having an app cycle in October. Applications will be essentially frozen until January 2023. A cap is also being considered, but we will see where the game is at the time we open apps again before revisiting that conversation, but for now, no new apps will be accepted for the next four months.
  • The Wasteland/Iron Bear/Haniyasu plot, the main plot, is going to be re-evaluated and made to be paced out over a longer period of time. Right now, we're looking at not closing it until November, and Toraguma's initial "we move out in 2 weeks" declaration will not turn out to be true, for IC reasons we can honestly pretty easily cook up.
  • We hope these two things give the game way more room to flex and for folks to actually find their legs beneath them in the game again.


    Plot Info Dissemination We will start this by stating that while we have often played our cards close to our chest, it has never been the intention of the mod team to make the plot deliberately obtuse or impossible to decipher. Usually we only hold onto things if the reveal of said information is planned as part of another post. The most recent example of this is the bomb's nature being revealed by Toraguma in an IC post shortly after the mini-event.

    That being said, this isn't a very tenable system sometimes, and this is one of those times where people were becoming understandably frustrated at the lack of ability to do anything besides reactive play, which is not what everyone is here for.

    As far as character investigations and OOC questions go, know this: we will always tell you if you're going down a dead end. If you are on a cold path, we will let you know so that you don't feel like your time was wasted. That being said, not every question we're given is going to produce the most interesting answers. There is a certain level of player creativity that needs to be expressed to get to things, and this is a factor that is always going to be more impactful than character rank or their established CR in determining if the answer given will lead them somewhere interesting.

    We are treading a fine line between allowing players to Find the Fun and guiding players where we want them to be, and it's hard to get this balance right. We like to think we've mostly done well with it, but sometimes things fall short of ideal. We never want people to feel like they're being railroaded, but we also don't want them to feel like they're completely lost.

    We want to emphasize two things that genuinely help here, on the player end. First The Story So Far tag, and being sure to read up on what's happened before. These summaries cover the major beats. We also recommend reading other players' questions as they come in, to avoid retreading ground but also sometimes another set of eyes can find something others might have missed. Make the questions a collaborative effort. These are the tools players already have, but we are also want to provide more to that end.

    We are open to suggestions on how to help with this process. Again, know that it is not our intention to lock plot information behind obtuse logic or NPC interaction or character rank or anything. None of those factors should be impacting folks ability to engage with the game's plot. We feel we're falling short of our own ideal here, so help would be appreciated.


    Plot Transparency. This is less about game-wide plot and more about how things like player plots and smaller mod-run things are handled.

    First, we want to put eyes on our brand new Player Submission post for substories and player plots. Previously, these were done through the mod contact page, mostly for the sake of convenience. Unfortunately, the comment screening in that post has caused big gaps in player awareness of what's going on, so instead we're moving all stuff related to player plot submission and subwtories to THIS page, so that everyone can see, and participate, in what's being planned.

    You can also use this page to pitch ideas for your characters that you'd like mod help with. We used to do these through the mod contact page or DMs, but we want to move these to an open, public space so the process becomes more transparent and no one feels like anyone else is receiving special treatment.

    If you have world-building, IC game history, or other similar types of IC questions, please ask them on the FAQ rather than on the Mod Contact page. This allows for all plot and setting related questions to be visible to all players. We have updated the Mod Contact page to reflect these changes.

    We would like to emphasize that we cannot control, and have no intention to control, how players disseminate information on their own plots. However, if either the player with the plot or we as mods feel the plot in question could impact anything outside a small circle of people, we will strongly encourage players to actually make use of our OOC comm for plotting purposes, or at least for a heads up. We do hope this helps with the transparency issue.

    On our part, small side plots run by the mods themselves will now be a matter of public accord as well; we will make use of this post to host them and will make the OOC process more transparent than it has been before.

    Our hope is this increased transparency will lead to less feelings of FOMO or other anxieties associated with seeing plot things pass one by without feeling like one had a chance to impact anything.


    Use of the OOC Comm/Discord issues. This is two fold because it kind of relates back to the same thing, even if they don't seem attached at first.

    Namely, we'd like to see players making more use of our OOC comm for plotting purposes. On our part, this means throwing up an OOC plotting post for every major IC log now, mingle/mini-event/main event/etc. On players part, while we certainly can't make anyone do anything, we would like to see more player plots fleshed out on the OOC comm (and the previously linked Player Submissions post) vs doing so on the game discord or plurk.

    Furthermore, it should be understood that our helpful Discord Mods (Eski, Dany, Fii, Min, and Caitie) are not game mods. The job they volunteered for is to help run and organize the Discord, and should not be approached about game issues, including about where and when people engage in plotting.


    Future Issues Another thing we want to emphasize is we can only act upon what has been presented to us via official contact methods. Unless the issues are brought to our attention via these methods, we may not be aware of them at all.

    We are grateful for the folks that came forward with feedback about the issue, but the scope of the issue wasn't realized until we were informed about player sentiments in other places. Even if it's something seemingly as little as feeling as if your question wasn't answered well, just please let us know via official contact methods. We want this game to be a fun and engaging experience for everyone.


    Please feel free to discuss things below. We mentioned we're open to suggestions about better means of handling player investigations/questions, but we're also just open to discussion about all of this in general. We want people to feel like they can have these discussions without it boiling over into frustration.
    passthrough: (001)

    [personal profile] passthrough 2022-09-30 01:03 am (UTC)(link)
    Since this came up a few times in this post and is still kind of vague:

    Can the team please clarify what the purpose of rank ups are as far as your intention with the ranking system? I understand there's an element of IC change of responsibility, but it sounds like per what you've described here that OOCly it doesn't come with any additional benefits, at least not in regards to the plot or specific followup.

    While I get in a sense where you guys are going with this and that all players deserve a chance to get their hands in the pot given some creativity, I think it would be helpful to be far more clear on what ranked character players should expect from their choice to submit for a promotion, as far as what they may or may not be able to do within the game environment or what differences they may expect interaction with the city, the npcs, etc. This might help alleviate some concerns with current ranked characters or those of us wanting to pursue rank at another time.

    Someone more eloquent than me could probably add to this, but I'd personally feel better having this made very clear.
    lemoncandy: (126)

    [personal profile] lemoncandy 2022-09-30 01:24 am (UTC)(link)
    Hi mods, thanks for all the updates!

    The only thing I wanted to comment on is the issue of closing apps. I totally understand you guys wanting breathing room after the huge last app round, and I also understand that the current plot is a big one, but I feel like this is such a big decision that it should have come with some prior warning. I know I had a handful of friends not currently in the game who were interested in joining, but now are looking at waiting four more months. I also was planning on TDMing a second during this time, so it just came as something of a shock!

    I'm not sure if it would be possible to squeeze in one more app round as a "last warning" sort of deal or if it would be too much for you all, but I at least think it's worth noting going forward that decisions like this should be advertised in advance for sure.

    Thanks so much for all the hard work!
    sweetsong: do not take any. ty. (17c)

    [personal profile] sweetsong 2022-09-30 01:28 am (UTC)(link)
    ^ this.

    i greatly appreciate the updates that you've provided, but the decision to close apps for basically the rest of the year seems very heavy handed.

    EDIT--- i want to clarify that my issue is with the communication/lack of prior warning.
    Edited 2022-09-30 01:58 (UTC)
    perfectdistance: ([4k] Chat 1)

    [personal profile] perfectdistance 2022-09-30 01:31 am (UTC)(link)
    RE: Plot Info Dissemination

    If the intent is for players to look for plot hooks and threads via questions, it would make sense to give a few leads as to where to start looking. Put some areas and specifics in bold. It doesn't have to be that many phrases, but at least a little direction would be of help. Players can always inquire about other areas, or ask questions at different angles.

    During a tabletop session, there's usually a few leading questions or verbal highlighting that the storyteller will give to the players. I do understand that DWRP is different from tabletop, but some starting direction could go a long way.

    Right now it feels like blind guessing and full RNG if there's any information there or not. Some characters seem to hit information more often than others.

    RE: Plot Transparency

    I'm not sure what the team means by "not a matter of public accord but more transparent." Does that mean the nature of the mod plot will be unknown but players can sign up to be part of the plot?
    metafictions: (Mɪsᴏɢɪ)

    [personal profile] metafictions 2022-09-30 01:32 am (UTC)(link)
    I want to chime in to agree with this sentiment. Perhaps even limiting to a certain number of slots could make it more tenable?

    Thanks for the update, mods!
    heir_conditioned: (John Cena)

    +1

    [personal profile] heir_conditioned 2022-09-30 01:33 am (UTC)(link)
    This definitely sums up enough of what I had intended to say as well. I'd say let October go through and then if you still need to just because of the lack of time to warn people, there's a little more clear definition there.

    Thank you for your ongoing effort.
    muitenpen: (14859303)

    +1

    [personal profile] muitenpen 2022-09-30 01:48 am (UTC)(link)
    If the plot relevant portions of events are largely inaccessible to new players (an issue that is not new and has been present since at least the April TDM), I really don't think the solution is to shoot yourselves in the feet by deciding to just not have new players. A better approach is figuring out why the prompts are hard to jump into, and reworking the way they're worded in order to make them more accessible to new and old alike.

    I really feel like shutting out apps for the entire rest of the year is just going to ward everyone off and ultimately kill the game.
    beenwaitinglong: (Window)

    [personal profile] beenwaitinglong 2022-09-30 01:49 am (UTC)(link)
    Agreed to all of this. I know there was a surprising number of apps this month, and a glut of new players to get immersed in the setting. But I also know a number of people who were excited to TDM next month, next month is in two days, and cutting off apps on such short notice seems sudden and a bit excessive.

    I do know that new players generate a lot of modwork, so an app cap would certainly be understandable under the circumstances. Four months without fresh blood is really an eternity in DWRP.
    bunnii: (Default)

    [personal profile] bunnii 2022-09-30 01:49 am (UTC)(link)
    I feel the same way so I'll add my small bit as well. I appreciate all the thought that's been put into everyone's comfort levels, but closing apps for so long does feel extreme and is rather disappointing as someone who has friends who are looking into this game and someone who would still enjoy considering adding a second to it.
    identitycrisiscore: (029)

    [personal profile] identitycrisiscore 2022-09-30 01:54 am (UTC)(link)
    i kind of disagree, to be honest.

    the game is currently sitting at just over 170 characters, 90 of those came in during the last app round, assuming no drops. an app round of even remotely similar size would be untenable when people are still finding their footing amidst a pretty huge chunk of plot, both for players and mods alike.

    the game is already pretty big for a DWRP game (second biggest actively running, i think), there's only so many fires that can be put out while there's a consistent stream of new people coming in.
    whydogs: (14)

    [personal profile] whydogs 2022-09-30 01:56 am (UTC)(link)
    I'm just here to say that I agree with all of this, yeah.
    itstillhurt: (pic#15817827)

    [personal profile] itstillhurt 2022-09-30 01:57 am (UTC)(link)
    I think there's actually a pretty organic compromise position here

    Since we're essentially extending the October plot by an extra month through November, maybe we could just push the next app cycle back by a month as well?

    Maybe if we had two three-month cycles just for things to calm down and for mods to get a handle on game size/events, then resumed the normal 2-month cycles, it could help constrain the size problems while still not slamming doors in people's faces for four whole months.
    lemoncandy: (43)

    [personal profile] lemoncandy 2022-09-30 02:01 am (UTC)(link)
    Yeah, like I said it's totally fine and I get why they'd want to close apps to deal with things! Just to be clear, the main point I was trying to make is just that decisions like this in the future definitely should have more of a heads up to avoid the conflicted feelings we're seeing here.
    paperpusher: (Default)

    [personal profile] paperpusher 2022-09-30 02:06 am (UTC)(link)
    Could you clarify if this is a change from how rank was thought of/treated in the past? Specifically in terms of access to the faction leaders and getting missions from them (I'm thinking of things like the hit put on Yizhi, or the sabotage orders from Tenkohime).

    To be clear, I don't think there's inherently a problem with characters with IC rank having access to more IC resources and jobs, just so long as those things are distributed fairly and people have the option of opting into them. I liked the suggestion Eski shared on plurk of a post like "looking for someone to do a mission, must be at least 2 star, going down in the next few days" that people can reply to if they fit those specs.
    metafictions: <user name=secondarchive site=twitter.com> (Nᴀᴛɪᴏɴᴀʟ ᴄᴇɴsᴜs)

    [personal profile] metafictions 2022-09-30 02:06 am (UTC)(link)
    Actually, yeah, this is a better solution than a capped round if one is still held-- offers the game & mods breathing room while removing the stressful elements of a capped round. 👍🏽

    I second Shealtiel's player on the prior warning being most important, though! It totally makes sense if closing apps still stands though bc as others have said, there is still a lot to navigate even without newbies still coming in.
    Edited (wrong preposition...) 2022-09-30 02:07 (UTC)
    beenwaitinglong: (I'll drink to that)

    [personal profile] beenwaitinglong 2022-09-30 02:07 am (UTC)(link)
    Thanks for all the consideration, mods. A surprise increase in the game population does throw a few bumps in the road, but live and learn.

    My other current game has a big focus on investigations/plot info dissemination as well, and they do a few clever things that I think could be useful to consider (they are also much, much smaller than this game, so some of these ideas might have to be massaged to fit a game of this size.)

    When there's an event going on, perhaps there could be a section on the event post for handwaved "investigations." For example, a comment for each faction where people can post things like, "Godot hits up Sutoku HQ and bribes the tengu at the front desk with a cup of coffee before asking about how that big string cheese job is going." Mod NPC replies with "he says it's going well, but they keep having problems with the demon rats trying to steal all the cheese." Quick reply, info provided, my character has something that they can share with others ICly. Or...

    Another concept which seems to work really well is a an OOC/handwaved "plot share" post. After some amount of time in which people can "gather" information, there's a post where everybody shares that info. This could be divided up into the factions for our purposes, or I could say something like, "Godot found out about demon rats stealing string cheese, but he'll only offer this info if someone buys him a cup of coffee." People who tag me can thread that out or we can hash out the details and keep it handwavy, but the idea is that there is an obvious place to share and get plot info, and nobody has to guess who has it or how they can get it.

    I also like the above suggestion of bolding plot hooks within event posts, just to give people a more obvious idea of things to ask about. I think a lot of times people just don't know where or with whom to start if they want to get invested in a plot, and giving them a lot of easy ins is a good way to make sure they are able to do so with a minimum of stress.
    killtime: (pic#12062896)

    +1

    [personal profile] killtime 2022-09-30 02:08 am (UTC)(link)
    I agree with Sven's point! Maybe there's some kind of compromise here, like a capped app cycle somewhere in the next four months, but I definitely think that the game couldn't handle one more app round like the previous one in its current state.

    Whatever solutions come out of this feedback should be given a lot of time/effort before the game grows again. Like, talk is all well and good, but it's important that the game be stabilized, and while I sympathize with people wanting to app seconds/wanting their friends to app, I think it's important that for the sustainability of the game, growth is slowed until the future direction of the game is clearer and the enactment of some of the solutions discussed here is underway. Like, realistically, in the long run, would anyone really want to app a second character or have a friend app into a game where people are having difficulty participating?
    beenwaitinglong: (Neutral)

    [personal profile] beenwaitinglong 2022-09-30 02:09 am (UTC)(link)
    I like this compromise a lot. I understand closing apps but it's the length of the closure that concerns me here.
    itstillhurt: (pic#15817846)

    [personal profile] itstillhurt 2022-09-30 02:12 am (UTC)(link)
    Strongly agree with this, opening up missions in advance- even if you obscure the details- and making the selection process for them a little more open would probably do a lot to make people feel better.

    Something as simple as "Blind recruiting for missions" OOC that would be translated to being chosen IC, and then you could just set requirements beyond that as needed.

    It would prevent the feeling of being arbitrary or inaccessible, if nothing else.
    itstillhurt: (Default)

    [personal profile] itstillhurt 2022-09-30 02:15 am (UTC)(link)
    +1 to all of the above, with the added point of "We're here to have fun, not to win some nonexistant contest."

    I think a lot of this is being done in the interest of preserving narrative secrecy, and I get that, but I think there's a point when fun has to override narrative suspense. We can trust the players with a little advance information and I really think it won't ruin the story or the fun of the surprise, IMO.
    beenwaitinglong: (Mmmm coffee)

    [personal profile] beenwaitinglong 2022-09-30 02:21 am (UTC)(link)
    Oh yeah, I get that sense too. Nobody likes an infomodder, but let's face it, if someone's gonna do that they're gonna do it no matter where the information is posted. Posting info on the OOC comm where everybody can see it just makes it accessible to people who otherwise don't know where to look.
    tracedfeelings: (pic#15655757)

    [personal profile] tracedfeelings 2022-09-30 02:29 am (UTC)(link)
    This feels like a good compromise to me. My only worry is that it lands things squarely during the holidays which are pretty busy time RL.
    itstillhurt: Azula speaking with a somber expression (Just Talking)

    [personal profile] itstillhurt 2022-09-30 02:31 am (UTC)(link)
    This is true, but unfortunately, it's probably inevitable that there's gonna be holiday-based disruption to the next app round and vice versa at this point (Our other two options involve "bringing people in at the beginning of November, going *right into* peak Holiday/slowdown season," or "Starting a TDM literally on Christmas day.")
    hundredpower: (273)

    [personal profile] hundredpower 2022-09-30 02:33 am (UTC)(link)
    Hi mods, some of the feedback I left previously hasn't been addressed here, namely the suggestion we have a set OOC calendar so players know when to be available.

    A transition to using the ooc comms for preplotting would be very much appreciated as outlined, but not knowing when exactly posts will go up doesn't solve the issue of players falling behind if they don't check the game for a few days, leading to some of the issues outlined regarding FOMO/people being left out of the loop. As is, people are unable to plan rl commitments to online availability.

    Thank you for the thorough writeup and for taking the time to go through our concerns.

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